Policy’s & FAQ’s

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Shipping & Processing: Vera strives to ship orders next day, however, please allow 3-7 business days for your order to be processed and shipped. This excludes weekends & holidays.


*NO REFUNDS OR EXCHANGES* ALL SALES ARE FINAL

Please check your address to confirm it is correct. In the case that the address is incorrect or needs to be changed for whatever reason you will receive an email.

Please feel free to email us at Veraskincarecompany@gmail.com

What happens if I received damaged goods?

If you receive damaged items, email veraskincarecompany@gmail.com photos of the damaged product within 24 hours of receiving the order. Since the damage will have occurred during shipping, which is not the senders responsibility, you will be eligible for a replacement product on the house but will just need to pay the shipping fee.


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© 2021 Vera Skincare. Photo credits: Tamara Bellis, Malvestida Magazine, Erica Zhou from Unsplash.com.
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